Get intouch.

For anything about a brief, an application, a delivered file or your account, email support@ucreator.in. We aim to respond within 1 business day.

If your question is about a specific brief, include the brief reference (found in the URL of the brief page) so we can look it up without a round trip.

For anything about funding a brief, a payout that has not arrived, or a refund, email payments@ucreator.in. The Refund & Cancellation Policy sets out what happens in each case, and Pricing explains the commission in full.

To access, correct, export or erase your data, email privacy@ucreator.in. This includes disconnecting a linked Instagram account and deleting the data we received from it. See the Privacy Policy for what we hold and why.

To report a security vulnerability, email security@ucreator.in rather than raising it publicly, and give us a reasonable window to fix it.

Appointed under the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 together with the rules made under it:

[Grievance Officer name: not filled in yet]
grievance@ucreator.in
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[Grievance Officer postal address: not filled in yet]

We acknowledge every grievance within 48 hours and resolve it within 30 days of receipt. If you are not satisfied with the outcome, you may escalate to the National Consumer Helpline on 1915 or to the consumer forum with jurisdiction over you.

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Entity type: Private Limited Company
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U Creator operates in India only. We do not currently serve brands or creators outside India, and all amounts on the platform are in Indian rupees.